Legal

Terms of Service

Last updated: August 2026

1. About these terms

These Terms of Service govern the use of this website and the engagement of services offered by Milica Krstić, podnik zahraničnej osoby, IČO 56 712 928, registered and based in Bratislava, Slovakia (“the Practice,” “I,” “me”). By booking an intro call or engaging in any service described on this website, you agree to these terms.

2. Nature of the services

The Practice offers three types of engagement:

• One-to-one work with entrepreneurs and leaders
• Group work with companies and teams
• Custom wellbeing strategy design for institutions, companies, or teams

Full descriptions of each are available in the Engagements section of this website.

3. Scope of practice

This work does not involve clinical diagnosis, medical treatment, or psychotherapy, regardless of the practitioner’s training or qualifications. It is focused exclusively on performance, resilience, and wellbeing in a business and personal-development context. It is not a substitute for medical or mental health care. If you are experiencing a medical or mental health emergency, contact a licensed healthcare provider or emergency services in your country immediately.

4. Client responsibility for disclosure

Clients are responsible for disclosing, honestly and in full, any existing health condition, diagnosis, or medical history relevant to their wellbeing, before and during the engagement. Working without full and honest disclosure is undertaken entirely at the client’s own risk.

5. Eligibility

Services are intended for individuals eighteen years of age or older, or for organizations acting through an authorized adult representative.

6. Booking and the intro call

All engagements begin with a free, thirty-minute intro call, booked through the scheduling link on this website. The call is an opportunity to discuss your situation and determine whether the engagement is the right fit. Booking an intro call does not, by itself, create a service agreement.

7. Engagement structure and duration

One-to-one work is offered as a minimum three-month package of twelve weekly sessions. Single sessions are not available. All twelve sessions must be completed within four months of the start date, which includes the three-month engagement plus one additional month of flexibility. Sessions not used within this period cannot be carried forward. Returning long-term clients may agree to different terms, set individually.

8. Rescheduling and cancellation

Sessions can be rescheduled with at least twenty-four hours’ notice. Sessions cancelled with less notice, or missed without notice, are considered used and are not rescheduled, except at the Practice’s discretion.

9. Fees and payment

Fees, payment schedules, and invoicing details are agreed individually before an engagement begins and are confirmed in writing. All fees are payable in accordance with the agreed schedule.

10. Confidentiality

All engagements are confidential. A non-disclosure agreement is available on request for individual clients, and is standard practice for company and team engagements.

11. No guarantee of outcomes

While the Practice works to support meaningful change, no specific outcome or result is guaranteed. Results depend on multiple factors, including the client’s own engagement and circumstances outside the Practice’s control.

12. Intellectual property

All materials, frameworks, curricula, and content provided as part of an engagement remain the intellectual property of Milica Krstić and may not be reproduced, distributed, or used commercially without written permission.

13. Limitation of liability

To the fullest extent permitted by applicable law, the Practice’s liability for any claim arising from the services provided is limited to the fees paid for the specific engagement giving rise to the claim. The Practice is not liable for indirect, incidental, or consequential damages.

14. Termination

Either party may end an ongoing engagement with written notice. Fees for sessions already delivered remain payable. Refunds for unused sessions, where applicable, are considered on a case-by-case basis.

15. Governing law and jurisdiction

These terms are governed by the laws of the Slovak Republic. Any dispute arising from these terms or the services provided will be subject to the exclusive jurisdiction of the competent courts of the Slovak Republic, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

16. Changes to these terms

These terms may be updated from time to time. The date at the top of this page shows when they were last revised. Continued use of the services after changes are posted means you accept the revised terms.

17. Contact

Questions about these terms can be sent to milica@feelsafehub.com.